Skip Navigation
Ontario Health atHome has issued a statement in response to the Ontario Patient Ombudsman Report on medical supplies disruptions. Read the statement » Dismiss
  • Find Your Local Office

        • Find Your Office


          VIEW PROVINCIAL MAP
        • Local Offices
          • Central
          • Central East
          • Central West
          • Champlain
          • Erie St. Clair
          • Hamilton Niagara Haldimand Brant
          • Mississauga Halton
          • North Simcoe Muskoka
          • North East
          • North West
          • South East
          • South West
          • Toronto Central
          • Waterloo Wellington
  • Careers
  • Partners
  • Other Languages?
Ontario Health atHome
  • Getting Started
        • Getting Started
          • Getting Started
          • Making a Referral
          • Your Care Team
          • Care Coordination
          • Patient Bill of Rights and Responsibilities
          • Substitute Decision-Maker
          • Document Library
  • Home Care
        • Home Care
          • Home Care
          • Rapid Response Nurses
          • Telehomecare
          • Family-Managed Home Care
        • Palliative Care
          • Palliative Care
          • Medical Assistance in Dying (MAID)
  • Community Care
        • Community Care
          • Community Care
          • Community Nursing Clinics
          • Therapy and Rehab
          • Specialized Services
          • Wound Care
        • Child & Youth Services
          • School Health Support Services
          • Mental Health & Addictions Nursing
        • Information & Referral
          • Information & Referral
          • Healthline
          • Planning Ahead for Holidays
  • Long-Term Care
        • Long-Term Care
          • Long-Term Care
          • Eligibility and Admission
          • Selecting a Home
          • Short-Stay
  • Supportive Living
        • Supportive Living
          • Supportive Living
          • Adult Day Programs
          • Assisted Living
          • Retirement Homes
          • Supportive Housing
  • About Us
        • About Us
          • About Us
          • Mission, Vision, Values
          • Board of Directors
          • Executive Leadership Team
          • Accountability, Strategy & Performance
          • Accessibility and Equity
          • Community Engagement
          • Privacy
          • Quality Framework
          • Newsroom
        • Join Our Team
          • Careers
          • Current Opportunities
          • People Strategy
  • Contact Us
        • Contact Us
          • Contact Us
          • Patient Experience and Feedback
          • Careers
          • Document Library

Document Library

Accessibility Customer Service Policy

Downloads
Preview
File Type: pdf
Categories: AODA
Tags: Central
Downloads: 10

Return to Document Library

  • Latest News

    • Ontario Health atHome Appoints Anna Greenberg as CEO
    • Protecting Ontarians from Respiratory Illnesses
    • A Message to Our Patients and Families From Ontario Health atHome
    • Health Care Connect Verification Process Underway
    • Celebrating National Caregiver Day
    • Return to Newsroom

Post navigation

Client Care Model Population Definitions – English
Home Care Patients: Monthly by Service Type – English
  • Your Privacy
  • Terms of Use
  • Accessibility
  • Contact
  • Careers
  • Visit our Facebook page
  • Follow us on Twitter
  • Join our LinkedIn Page
  • Learn at our YouTube Channel
Ontario Logo
Copyright © 2025 Ontario Health atHome. All rights reserved.