Waterloo Wellington area

Waterloo Wellington Area Office Locations

  • Waterloo
    141 Weber Street South, 
    Waterloo, ON, N2J 2A9
    Fax:  519-883-5555 (Waterloo Region)
  • Cambridge
    73 Water Street North,
    Suite 501,
    Cambridge, ON,   N1R 7L6
    Fax:  519-623-5068 (Cambridge – North Dumfries)
  • Guelph
    1 Stone Road West, 
    Guelph, ON, N1G 4Y2
    Fax:  519-823-8682 (Guelph | Wellington County)

Compliments and Concerns?

Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways:

Email: patient.relations.ww@ontariohealthathome.ca

Phone: 1-519-883-5500 ext. 5443 

Mail: Ontario Health atHome
Compliments and Concerns
Attn: Manager, Patient Relations
141 Weber Street South  
Waterloo, ON 
N2J 2A9 

Forms

TitleSummaryTagsCategoriesLinkDownloadsPublished DateLast modified datehf:doc_tagshf:doc_categories
Hospital to Home Active Patient Ontario Drug Benefit Program Request Form

*Requests are only for Hospital to Home (H2H) patients already being supported by H2H program within the community
**Hospital based patients are to be initiated as per hospital Ontario Health atHome processes
Please fax completed form to Ontario Health atHome H2H ODB team at 1-877-546-4311

, , , , , , , , , , , , , , Forms450January 14, 2026February 23, 2026central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellingtonforms
Form 551A – A Status Update Confirmation of Medical Stability and Program Readiness

Confirmation of medical stability and program readiness
Inpatient rehabilitative care and other complex continuing care
Do NOT use this application for Palliative care referrals.

Coordinated Bed Access, Forms80December 31, 2025December 31, 2025waterloo-wellingtoncba forms
Parenteral Therapy Medical Orders Form 525

…

Forms178November 19, 2025November 19, 2025waterloo-wellingtonforms
First Dose Parenteral Medication Screener

For Adults 18 years +
First dose requests may take longer to process and the decision to administer the first dose parenteral medication is made by the Service Provider.

Forms116November 17, 2025November 14, 2025waterloo-wellingtonforms
Parenteral Therapy Referral (Orders)

Nursing services are primarily provided in clinics, with in-home care only by exception. Prescribers must ensure therapy is appropriate and safe; first dose requests may take longer and are at the nursing provider’s discretion. Patients receive self-management teaching and follow-up, and services are not duplicated. Ineligible medications include blood products, naturopathic, and experimental treatments.

Forms170November 17, 2025November 14, 2025waterloo-wellingtonforms
Short-Term Transitional Care Unit (TCU)- Application for Admission

Fax form to CBA team at 519-742-0635

Highland Retirement Home
20 Fieldgate St, Kitchener, ON

Stone Lodge Retirement Residence
165 Cole Rd, Guelph, ON

Coordinated Bed Access, Forms63November 7, 2025November 7, 2025waterloo-wellingtoncba forms
551B Change of Status Update Form

Completed by a Coordinated Bed Access Coordinator (Ontario Health atHome staff) for transfers in the rehab bed program.
Please fax completed form and updated letter of understanding to Ontario Health atHome (519) 742-0635
For Neurobehavioural and Geriatric Assessment Units fax to (519) 749-4326

Coordinated Bed Access, Forms110September 5, 2025September 5, 2025waterloo-wellingtoncba forms
High or Low Intensity Rehabilitative Referral Form

Form 550 B – Fax Completed form to 519-742-0635

Referrals are coordinated by Ontario Health atHome Waterloo Wellington. Your health care team will be sharing your medical and personal information with Ontario Health atHome WW and the rehabilitative care program. Ontario Health atHome WW will add your name to the waiting list. Your initials and gender will be accessible to Ontario Health atHome WW’s other hospital partners.

Coordinated Bed Access, Forms286September 5, 2025May 8, 2026waterloo-wellingtoncba forms
LTC Health Assessment – Ontario Health atHome

This form is to be used for completion of the assessment required under the Fixing Long-Term Care Act, 2021 when a person applies for a determination of eligibility for long-term care home admission. The required assessment is of the applicant’s physical and mental health, and the applicant’s requirements for medical treatment and health care. This assessment must be made by a physician or registered nurse.

, , , , , , , , , , , , , Forms6795August 9, 2024February 20, 2026central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-west south-east south-west toronto-central waterloo-wellingtonforms
Negative Pressure Wound Therapy Referral Form

Note: NPWT will continue to be assessed in the community, and settings may be reviewed based on exudate and patient tolerance. Continuation of NPWT is dependent on wound healing goals being met. Maximum treatment time for NPWT is 8 weeks.

Forms, Medical Equipment and Supplies109July 16, 2024September 18, 2026waterloo-wellingtonforms medical-equipment-and-supplies
Mental Health And Addictions Nursing Program (MHAN) Referral Form

Ontario Health atHome Child and Youth Mental Health & Addictions Nursing Program
Fax: 1 (519) 571-3957
A mental health nurse will connect with student, parent and/or guardian to confirm consent and finalize eligibility.

Forms430July 4, 2024December 11, 2024waterloo-wellingtonforms
Parenteral Nutrition (TPN) Referral Form 311A

Completed by a Primary Care Physician or Registered Dietician

Forms358July 4, 2024July 4, 2025waterloo-wellingtonforms
Retirement Home Service Information Form 150

Completed by Retirement Home(RH) or HCCSS staff to outline services that a patient is currently receiving or may require if moving to a Retirement Home setting

Forms306July 4, 2024July 4, 2024waterloo-wellingtonforms
Palliative Care In-Patient Referral – Form 279

FAX COMPLETED FORM TO Ontario Health atHome: 519-742-0635
How is Crisis defined?
A patient is considered to be “In Crisis” if:
1. Patient and/or caregiver safety is at risk and/or there is a risk that a significant health event and/or challenging end-of-life symptoms cannot be managed in their current setting
2. Patient at risk of requiring ED or acute care admission
3. Community resources have been exhausted and family/ caregivers are unable to cope with the patient’s care needs
4. There is a risk that the services required to meet the patient’s end-of-life care plan goals may not be available in their current setting
5. Patient at risk of not accessing their preferred place of death (considering recent trajectory of the PPS score).

Coordinated Bed Access, Forms788July 4, 2024November 7, 2025waterloo-wellingtoncba forms
Complex Medical and Long-Term Vent Referral Form

Form 550A – Fax completed form to 519-742-0635
Referrals are coordinated by Ontario Health atHome Waterloo Wellington. Your health care team will be sharing your medical and personal information with Ontario Health atHome WW and the rehabilitative care program. Ontario Health atHome WW will add your name to the waiting list. Your initials and gender will be accessible to Ontario Health atHome WW’s other hospital partners.

Coordinated Bed Access, Forms843July 4, 2024May 8, 2026waterloo-wellingtoncba forms
Form 552 CBA Bed Vacancy Notification

Form 552, Notification of Rehabilitative Care, Palliative Care, Transitional Care or Residential Hospice Bed Vacancy

Forms214June 11, 2024June 11, 2024waterloo-wellingtonforms
Request for Release of Personal Health Information

Request for Release of Personal Health Information under the Personal Health Information Protection Act, 2004

, , , , , , , , , , , , , , Forms7513December 5, 2023February 23, 2026central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellingtonforms
Swallowing Questionnaire Form 015 – EN

Completed by Retirement Home staff when requesting a Swallowing Assessment

Forms291October 31, 2022July 4, 2024waterloo-wellingtonforms
MAID (Medical Assistance in Dying) Referral Form 031A

Completed by a Primary Care Physician

Forms927September 16, 2022November 1, 2023waterloo-wellingtonforms
Form 031B – Hospice Palliative Care Services Request

Request for Hospice Palliative Care Services – Form 031B, Completed by a Primary Care Physician

Forms823September 16, 2022July 24, 2024waterloo-wellingtonforms
Request for Services

Completed by Primary care Physician to request Home Care services. Patient/Families may also print this referral form to bring to an appointment for completion.
If initiating referral for HPC services, please use Form 031B, “Request for Hospice Palliative Care Services”

Forms6895September 16, 2022February 12, 2025waterloo-wellingtonforms