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Our approach to recruitment and staffing initiatives aims to stabilize our workforce and attract, develop and retain exceptional talent in a rapidly changing health care environment. The cornerstone of our recruitment strategy is our employment brand statement that serves as our career promise to staff and differentiates us from other organizations. We leverage our social media accounts, Careers and People Strategy sections on our corporate website, job fairs and internal channels to maximize our reach and engage potential candidates.

With a strong belief in the power of people, our CEO Cynthia Martineau’s transformative leadership has paved the way for organizational growth and employee well-being. Over the course of her relatively short 18-month tenure as CEO, she has demonstrated unwavering dedication to HR excellence, leveraging the strengths of our team to transform, modernize and innovate with greater efficiency and effectiveness, deliver on priorities and demonstrate our core values of collaboration, respect, integrity and excellence.

Endorsement from our Board Chair

“Under the transformative leadership of our esteemed CEO Cynthia Martineau, our organization has experienced a remarkable journey towards HR excellence, fostering a thriving workplace culture and driving outstanding results. Cynthia’s unwavering commitment to human resources has been instrumental in shaping our organizational design, aligning HR practices with our strategic objectives, and champion a culture of inclusivity, transparency and accountability. With a visionary approach, Cynthia has successfully transformed our workforce, enhanced employee engagement, and positioned Human Resources as a strategic partner in our journey towards exception care for Ontarians.

Cynthia’s strategic initiatives and accomplishments speak volumes about her dedication to HR, driving operational effectiveness and fostering consistency provincially. Her province-wide People Strategy and recruitment initiatives have enables us to attract talent and engage our workforce in new ways.

Cynthia’s impact on our workplace culture, values, and employee engagement is evident through her personal interactions, regular town halls, roadshows and her social media presence. She has further strengthened the connection between HR and our organizational mission.

With these accomplishments and her exceptional leadership, Cynthia truly embodies the spirit of HR excellence. I wholeheartedly nominate her for the HR champion award, as she continues to inspire and empower our workforce, driving transformative change and enabling us to deliver exceptional care.”

― Joe Parker, Board Chair, Home and Community Support Services

The launch of our Employer Brand Statement in 2022 has been key in establishing both name recognition and a strong organizational identity. Most importantly, our statement was shaped through staff engagement, capturing their voices and showcasing the functional and emotional benefits of working with us. Our employment brand statement embodies the collective voices of our employees, reflects our organizational values and positions us as an employer of choice within the health care sector.

Our Chief Human Resources Officer Lisa Tweedy leads with incredible tenacity and dedication to creating an ideal workplace for our employees. Facing unique challenges in her current role, Lisa is shaping our organization through her people-first approach. Lisa has proven to be an adaptable, dedicated and innovative HR Leader. She is committed to creating a supportive culture for all staff so they have the resources they need to help everyone be healthier at home through connected, accessible, patient-centred care.

This accomplishment would not be possible without the dedicated, passionate workforce at Home and Community Care Support Services. We will continue to build on the accomplishments of our People Strategy so that we may continue to cultivate a unified, positive culture that reflects our values and empowers staff to achieve our organization’s mission and vision.

Endorsement from our Chair, Human Resources, Diversity, Equity and Communications Board Committee

“I am delighted to support the nomination of Chief Human Resources Officer Lisa Tweedy for the prestigious HR Leader of the Year award. Lisa’s exceptional leadership and unwavering commitment to creating an ideal workplace have truly set her apart. Her expertise in human resources law and policy development, coupled with her focus on leadership, has been invaluable to our organization.

Amidst the unique challenges we face in the health care sector, Lisa’s people-first approach has been instrumental in shaping our organization. Despite the ever-changing health care landscape and the added strain of COVID-19, Lisa has successfully navigated the complexities of retaining and attracting talent. Furthermore, Lisa’s leadership during the reorganization and rebranding of our organization in April 2021, consolidating 14 entities into one, has been nothing short of remarkable.

Under Lisa’s guidance, our HR strategy, aptly named People Strategy, has become the cornerstone of our workforce stabilization efforts and investment in our teams. Her vision of fostering a unified culture among previously distinct corporate entities is being realized through the implementation of strategic initiatives that prioritize the right people, right skills, and the right mindset to achieve our goals.

Lisa Tweedy is a true HR leader, and I am immensely proud to support her nomination for this well-deserved recognition. Her extraordinary dedication and transformative leadership have made a lasting impact on our organization and the lives of our employees.”

― Glenna Raymond, Chair, Human Resources, Diversity, Equity and Communications Committee of the Board

To communicate effectively, we use a variety of tools: email, intranet, newsletters, videos, town halls and meetings. This versatile approach to communicating is used to highlight the benefits of our People Strategy, which unites all 14 Home and Community Care Support Services organizations. Our Communications team emphasizes the importance of creating channels for staff to provide feedback, such as through Q&As and surveys. The skillsets our staff possess are diverse, and utilizing their expertise ensures all our work is aligned with our vision of providing exceptional care to patients – wherever they call home.