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Medical Equipment & Supplies Challenges

Ontario Health atHome’s top priority remains the health and safety of patients, families and caregivers. We have been aware of and working tirelessly with our vendors and suppliers to address the challenges we are experiencing with supply inventory-levels and distribution.

We are making good progress, with supply levels improving steadily and back-ordered items coming in daily. To stabilize supplies and deliveries, we remain in continuous contact with our vendors and suppliers to review and address these issues.

Please work with your care coordinator to resolve any issues with your medical supplies and equipment. If you continue to have unresolved challenges, please call our toll-free Medical Supplies Escalation Line at 1-866-377-7567.