North West area

North West Area Office Locations

  • Thunder Bay
    961 Alloy Drive
    Thunder Bay, ON, P7B 5Z8
  • Kenora – By Appointment Only
    3-35 Wolsley Avenue
    Suite #3
    Kenora, ON, P9N 0H8
  • Dryden – By Appointment Only
    6-61 King Street
    Dryden, ON, P8N 1B7
  • Fort Frances – By Appointment Only
    110 Victoria Avenue
    Fort Frances, ON, P9A 2B7

Compliments and Concerns?

Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways:

Email: nwpatientrelations@ontariohealthathome.ca

Toll Free: 1-800-626-5406 Ext. 2283

Mail: Ontario Health atHome Compliments and Concerns
Attn: Patient Relations
961 Alloy Drive
Thunder Bay, ON
P7B 5Z8

Forms

TitleSummaryTagsCategoriesLinkhf:doc_tagshf:doc_categories
Hospital to Home Active Patient Ontario Drug Benefit Program Request Form

*Requests are only for Hospital to Home (H2H) patients already being supported by H2H program within the community
**Hospital based patients are to be initiated as per hospital Ontario Health atHome processes
Please fax completed form to Ontario Health atHome H2H ODB team at 1-877-546-4311

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Parenteral Therapy Referral (Orders)

Nursing services are primarily provided in clinics, with in-home care only by exception. Prescribers must ensure therapy is appropriate and safe; first dose requests may take longer and are at the nursing provider’s discretion. Patients receive self-management teaching and follow-up, and services are not duplicated. Ineligible medications include blood products, naturopathic, and experimental treatments.

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First Dose Parenteral Medication Screener

For Adults 18 years +
First dose requests may take longer to process and the decision to administer the first dose parenteral medication is made by the Service Provider.

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LTC Health Assessment – Ontario Health atHome

This form is to be used for completion of the assessment required under the Fixing Long-Term Care Act, 2021 when a person applies for a determination of eligibility for long-term care home admission. The required assessment is of the applicant’s physical and mental health, and the applicant’s requirements for medical treatment and health care. This assessment must be made by a physician or registered nurse.

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Negative Pressure Wound Therapy Referral Form

Note: NPWT will continue to be assessed in the community, and settings may be reviewed based on exudate and patient tolerance. Continuation of NPWT is dependent on wound healing goals being met. Maximum treatment time for NPWT is 8 weeks.

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COVID-19 Remote Monitoring Program Referral Form

Patients enrolled in the COVID-19 Remote Monitoring Program use an app on their smartphone to report their symptoms to their nurse.

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Request for Release of Personal Health Information

Request for Release of Personal Health Information under the Personal Health Information Protection Act, 2004

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Adult Infusion Therapy Intravenous Remdesivir Referral Form

Referral form for administering COVID-19 antivirals in North West community.

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Formulaire de demande pour la divulgation de renseignements personnels

Formulaire de demande pour la divulgation de renseignements personnels. En vertu de la Loi de 2004 sur la protection des renseignements personnels sur la santé Veuillez

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Mental Health and Addiction Nurse Referral Form

* All sections must be completed – incomplete forms will be faxed back to the referral source
Please FAX referral to 807-346-4484

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Palliative Symptom Management Kit Order Form

Palliative Symptom Management Kit Order Form, North West

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Referral for Ontario Health atHome Services

Referral for Ontario Health atHome Services in North West

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COPD and Heart Failure Telehomecare Referral Form

Please fax to: 807.767.6968 or 1.855.272.6025
If required, Telehomecare staff will fax the referral form to the Primary Care Provider to verify and/or add any relevant information.

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