North West area
We are Ontario Health atHome(opens in a new tab) , a single organization coordinating local home and community care, long-term care placement and help finding services in the community.
Information and Referral
310-2222
Toll-free:1-800-626-5406
Fax1-807-346-4625
TTY:711
North West Area Office Locations
-
Thunder Bay
961 Alloy Drive
Thunder Bay, ON, P7B 5Z8
-
Kenora – By Appointment Only
3-35 Wolsley Avenue
Suite #3
Kenora, ON, P9N 0H8
-
Dryden – By Appointment Only
6-61 King Street
Dryden, ON, P8N 1B7
-
Fort Frances – By Appointment Only
110 Victoria Avenue
Fort Frances, ON, P9A 2B7
Compliments and Concerns?
Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways:
Email: nwpatientrelations@ontariohealthathome.ca
Toll Free: 1-800-626-5406 Ext. 2283
Mail: Ontario Health atHome Compliments and Concerns
Attn: Patient Relations
961 Alloy Drive
Thunder Bay, ON
P7B 5Z8
Accessibility Documents
Publications
Forms
| Title | Summary | Tags | Categories | Link | hf:doc_tags | hf:doc_categories |
|---|---|---|---|---|---|---|
| Hospital to Home Active Patient Ontario Drug Benefit Program Request Form | *Requests are only for Hospital to Home (H2H) patients already being supported by H2H program within the community | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | Forms | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms | |
| Parenteral Therapy Referral (Orders) | Nursing services are primarily provided in clinics, with in-home care only by exception. Prescribers must ensure therapy is appropriate and safe; first dose requests may take longer and are at the nursing provider’s discretion. Patients receive self-management teaching and follow-up, and services are not duplicated. Ineligible medications include blood products, naturopathic, and experimental treatments. | North West | Forms | north-west | forms | |
| First Dose Parenteral Medication Screener | For Adults 18 years + | North West | Forms | north-west | forms | |
| LTC Health Assessment – Ontario Health atHome | This form is to be used for completion of the assessment required under the Fixing Long-Term Care Act, 2021 when a person applies for a determination of eligibility for long-term care home admission. The required assessment is of the applicant’s physical and mental health, and the applicant’s requirements for medical treatment and health care. This assessment must be made by a physician or registered nurse. | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | Forms | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms | |
| Negative Pressure Wound Therapy Referral Form | Note: NPWT will continue to be assessed in the community, and settings may be reviewed based on exudate and patient tolerance. Continuation of NPWT is dependent on wound healing goals being met. Maximum treatment time for NPWT is 8 weeks. | North West | Forms, Medical Equipment and Supplies | north-west | forms medical-equipment-and-supplies | |
| COVID-19 Remote Monitoring Program Referral Form | Patients enrolled in the COVID-19 Remote Monitoring Program use an app on their smartphone to report their symptoms to their nurse. | North West | Forms | north-west | forms | |
| Request for Release of Personal Health Information | Request for Release of Personal Health Information under the Personal Health Information Protection Act, 2004 | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | Forms | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms | |
| Adult Infusion Therapy Intravenous Remdesivir Referral Form | Referral form for administering COVID-19 antivirals in North West community. | North West | Forms | north-west | forms | |
| Formulaire de demande pour la divulgation de renseignements personnels | Formulaire de demande pour la divulgation de renseignements personnels. En vertu de la Loi de 2004 sur la protection des renseignements personnels sur la santé Veuillez | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | Forms | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms | |
| Mental Health and Addiction Nurse Referral Form | * All sections must be completed – incomplete forms will be faxed back to the referral source | North West | Forms | north-west | forms | |
| Palliative Symptom Management Kit Order Form | Palliative Symptom Management Kit Order Form, North West | North West | Forms | north-west | forms | |
| Referral for Ontario Health atHome Services | Referral for Ontario Health atHome Services in North West | North West | Forms | north-west | forms | |
| COPD and Heart Failure Telehomecare Referral Form | Please fax to: 807.767.6968 or 1.855.272.6025 | North West | Forms | north-west | forms |
