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[…] with the ministry, as appropriate. -3- Mr. Kenneth Joseph (“Joe”) Parker 6. Digital Delivery and Customer Service • Exploring and implementing digitization or digital modernization strategies for online service delivery and continuing to meet and exceed customer service standards through transition; and • Adopting digital approaches, such as user research, agile development and product […]

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[…] (QIP) with oversight by the Quality and Performance C ommittee of the Board, that reflects continuous quality improvement and focus on improved patient care • Quality Structures in place at the governance , leadership and staff levels (see Appendix 1) specifically: • Quality and Improvement Committee of the Board • Executive Management Team • […]

[…] lan for Home and Community Care (HCC) outlines the organization ’s patient safety aims and key objectives that support a culture of patient safety and quality improvement in the organization. This plan is aligned with NSM LHIN ’s Integrated Quality, Ri sk and Patient Safety Framework for Home and Community Care and informs the […]

[…] critères et les caractéristiques d’accessibilité lors de l’acquisition de biens, de services et d’ installations (art. 5) Dans la mesure du possible, des critères d’accessibilité ont été in tégrés lors de l ’acquisition de biens, de services et d ’installations. Exécution terminée et en cours Formation ( art. 7) Veiller à ce que la […]

[…] is a provincial act with the aim to create a fully accessible province by 2025. The AODA outlines the guidelines and timelines that all businesses and organizations in Ontario must follow to identify, remove and prevent barriers to accessibility as a means to achieving accessibility with respect to goods, services, facilities, accommodation, employment, buildings, […]

[…] SAFETY STATEMENT Commitment Home and Community Care Support Services is committed to providing a safe and healthy workplace and to eliminating risks and hazards that could result in injury or ill health. Home and Community Care Support Services requires its activities to conform to the Occupational Health and Safety Act (OHSA), Regulations, Public Services […]