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Erie St. Clair 2023-24 Audited Financial Statements

[…] procurement spending and planning, contract arrangements and vendor relations to support data -driven decision -making. 7. Digital Delivery and Customer Service • Exploring and implementing digitization for online service delivery to ensure customer service standards are met. • Using a variety of approaches or tools to ensure service delivery in all situations. -4- Mr. […]

[…] procurement spending and planning, contract arrangements and vendor relations to support data -driven decision -making. 7. Digital Delivery and Customer Service • Exploring and implementing digitization for online service delivery to ensure customer service standards are met. • Using a variety of approaches or tools to ensure service delivery in all situations. -4- Mr. […]

[…]  providers  in  the  hom e, including  establishing  contingency  plans. z Able to fully understand and carry out the responsibilities of being an employer, often of  multiple care providers. z Capable of managing the fnancial aspects of the program, including the bank account,  payment of care providers/agency and taxes,  securing insurance, record-keeping and  fulflling Ontario Health atHome’s reporting  requirements. z Able to use a computer, spreadsheet, scanner, send and receive emails with attachments, name computer fles and enter billing and invoice information in the manner and method requested by Ontario Health atHome (e.g., can be by email or through an  online portal). Other Information z The hours and services in the care plan are to be followed with the exception of unexpected changes in health care needs. Patients in this program cannot have more services than what is outlined in their care plan; a guiding principle of the FMHC program is that there is equity between traditional home care and Family- Managed Home Care. z Funding covers the cost of care. z Ontario Health atHome establishes patient reporting requirements and payment schedules. z A legal agreement outlining responsibilities must be signed by the patient and/or their SDM, and  Ontario Health atHome. z Ontario Health atHome will reassess the patient’s care needs regularly, as per the normal practice  under traditional home care. z Patients or SDMs will continue to collaborate […]

[…]  providers  in  the  hom e, including  establishing  contingency  plans. z Able to fully understand and carry out the responsibilities of being an employer, often of  multiple care providers. z Capable of managing the fnancial aspects of the program, including the bank account,  payment of care providers/agency and taxes,  securing insurance, record-keeping and  fulflling Ontario Health atHome’s reporting  requirements. z Able to use a computer, spreadsheet, scanner, send and receive emails with attachments, name computer fles and enter billing and invoice information in the manner and method requested by Ontario Health atHome (e.g., can be by email or through an  online portal). Other Information z The hours and services in the care plan are to be followed with the exception of unexpected changes in health care needs. Patients in this program cannot have more services than what is outlined in their care plan; a guiding principle of the FMHC program is that there is equity between traditional home care and Family- Managed Home Care. z Funding covers the cost of care. z Ontario Health atHome establishes patient reporting requirements and payment schedules. z A legal agreement outlining responsibilities must be signed by the patient and/or their SDM, and  Ontario Health atHome. z Ontario Health atHome will reassess the patient’s care needs regularly, as per the normal practice  under traditional home care. z Patients or SDMs will continue to collaborate […]

Quality-Framework-Summary-EN

Quality-Framework-Summary-EN