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Current Patients, Families & Caregivers and Health Service Providers: If you encounter any challenges with medical supplies or equipment, please contact the appropriate care coordinator directly or call 310-2222 (no area code required). If you continue to have unresolved concerns with medical supplies or equipment, the MESmodernization@ontariohealthathome.ca email remains available. Dismiss
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About Us

[…] and supports the continued provision of high-quality home care services with a cohesive provincial vision in support of the government’s plan to modernize home and community care. Visit our Board of Directors page for more information including bios and board meetings. Our Team Our diverse team includes more than 9,200 dedicated health care professionals […]

We’ve Reopened our Offices across the Province

News Posted: May 2, 2022

Starting May 2, Home and Community Support Services has reopened our offices to the public.

Home and Community Care Support Services Announces the Appointment of Three New Board Members

News Posted: March 9, 2022

Chair of the Board, Joe Parker, welcomes three new board members to expand the expertise and skills on the Home and Community Care Support Services Board of Directors.

Your Privacy Rights and Choices

Privacy is a fundamental right of every Ontarian. In order to protect that right, Ontario Health atHome is required by law to protect your personal information and to follow strict rules when collecting, using and disclosing it. These laws also give you certain rights and choices about how we use and share your personal […]

Responsabilisation, stratégie, et rendement

Santé à domicile Ontario est un organisme de la Couronne du gouvernement ontarien responsable devant le ministère de la Santé (S’ouvre dans un nouvel onglet) , le ministère des Soins de longue durée (S’ouvre dans un nouvel onglet) et Santé Ontario (S’ouvre dans un nouvel onglet) . Nous sommes guidés par les lois provinciales, notamment […]

Maisons de retraite

Il y a une vaste gamme de maisons de retraite qui fournissent des soins et des services à des résidents aux besoins variés. Ces maisons offrent des services d’entretien ménager, des repas et des services de lavage de linge. Le personnel peut aussi aider les résidents à prendre leur bain, à s’habiller et à prendre […]

Services communautaires

[…] Soutiens en milieu scolaire Infirmières en santé mentale et en toxicomanie Lignesanté (S’ouvre dans un nouvel onglet) Soumettre une demande de services Photo of Smiling Senior Woman and Her Mixed Race Female Caregiver Together at Nursing Home. Photo d’une femme âgée souriante et de sa soignante métisse ensemble à la maison de soins infirmiers. […]

Ontario Health atHome Statement – Delivery of Infusion and Medical Supplies

News Posted: October 18, 2024

Updated: April 9, 2025 In October 2024, a toll-free Medical Supplies Escalation Line was established to support patients and service provider organizations (SPOs) with medical supply issues. Thanks to the combined efforts of everyone involved, access to medical supplies has stabilized. Call volume escalations have decreased significantly. As a result, we are updating our […]

Medical Equipment & Supplies Challenges

News Posted: October 11, 2024

Updated: April 9, 2025 In October 2024, a toll-free Medical Supplies Escalation Line was established to support patients and service provider organizations (SPOs) with medical supply issues. Thanks to the combined efforts of everyone involved, access to medical supplies has stabilized. Call volume escalations have decreased significantly. As a result, we are updating our […]

Soins palliatifs

La maison est souvent le lieu le plus réconfortant et celui qui offre le meilleur soutien quand vous ou votre famille devez recevoir des soins de fin de vie et prendre des décisions à ce chapitre. Notre équipe fait partie intégrante de votre cercle de soins lorsque vous ou un membre de votre famille abordez […]

South East Area Wait Times and Waitlist Information

Access to timely care is important to patients, their families and caregivers, and is a measure of the quality of health care that a person receives. Our care coordinators assess a person’s care needs to determine which services, and how urgently services, are needed. Patients who need care urgently will get the care they need […]

Accountability, Strategy & Performance

[…] improvement.   Accountability Agreement   Memorandum of Understanding   Priority Letter   Annual Business Plan  Expense Reports   Audited Financial Statement   Annual Report   Quality Improvement Plan  To access the above reports, plans and agreements, please visit our Document Library. To access Board member expenses, please visit our Board of Directors page.    Join our Team Board of Directors Document Library

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