South East area
We are Ontario Health atHome(opens in a new tab) , a single organization coordinating local home and community care, long-term care placement and help finding services in the community.
Information and Referral
310-2222
Toll-free:1-800-869-8828
Fax:1-866-839-7299
TTY:711
South East Area Office Locations
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Belleville
470 Dundas St. East
Belleville, ON, K8N 1G1
Toll-free: 1-800-869-8828
Fax: 613-966-0996 -
Bancroft
1 Manor Lane
Bancroft, ON, K0L 1C0
Toll-free: 1-800-869-8828
Fax: 613-966-0996 -
Brockville
555 California Ave., Unit 1, Bag Service 7000
Brockville, ON, K6V 7K6
Toll-free: 1-800-869-8828
Fax: 613-283-0308 -
Kingston
200-1471 John Counter Blvd.
Kingston, ON, K7M 8S8
Toll-free: 1-800-869-8828
Fax: 613-544-1494 -
Smiths Falls
52 Abbott St. N., Suite 1
Smiths Falls, ON, K7A 1W3
Toll-Free: 1-800-869-8828
Fax: 613-283-0308
Compliments and Concerns?
Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways:
Email: SE.PatientRelations@ontariohealthathome.ca
Phone: 613-650-2987
Mail: Ontario Health atHome
Attn: Senior Manager, Quality
470 Dundas St. East
Bay View Mall
Belleville, ON K8N 1G1
Accessibility Documents
Publications
- Welcome Book
- Connecting You with Care
- Community Nursing Clinics
- Community Stroke Rehabilitation Program
- Family-Managed Home Care Program
- Guide to Placement in Long-Term Care Homes
- Hospice Palliative Care Nurse Practitioner Program
- Mental Health and Addictions Nurses in Schools Fact Sheet
- Mental Health and Addictions Nurses in Schools Patient Flyer
- Rapid Response Nurses
- South East Healthline Fact Sheet
Forms
| Title | Summary | Tags | Categories | Link | hf:doc_tags | hf:doc_categories |
|---|---|---|---|---|---|---|
| Hospital to Home Active Patient Ontario Drug Benefit Program Request Form | *Requests are only for Hospital to Home (H2H) patients already being supported by H2H program within the community | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | Forms | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms | |
| Parenteral Therapy Referral (Orders) | Nursing services are primarily provided in clinics, with in-home care only by exception. Prescribers must ensure therapy is appropriate and safe; first dose requests may take longer and are at the nursing provider’s discretion. Patients receive self-management teaching and follow-up, and services are not duplicated. Ineligible medications include blood products, naturopathic, and experimental treatments. | South East | Forms | south-east | forms | |
| First Dose Parenteral Medication Screener | For Adults 18 years + | South East | Forms | south-east | forms | |
| LTC Health Assessment – Ontario Health atHome | This form is to be used for completion of the assessment required under the Fixing Long-Term Care Act, 2021 when a person applies for a determination of eligibility for long-term care home admission. The required assessment is of the applicant’s physical and mental health, and the applicant’s requirements for medical treatment and health care. This assessment must be made by a physician or registered nurse. | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | Forms | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms | |
| Negative Pressure Wound Therapy – Supplies & Equipment Order Form | Fax: 613-650-2996 | South East | Forms, Medical Equipment and Supplies | south-east | forms medical-equipment-and-supplies | |
| Negative Pressure Wound Therapy Referral Form | Note: NPWT will continue to be assessed in the community, and settings may be reviewed based on exudate and patient tolerance. Continuation of NPWT is dependent on wound healing goals being met. Maximum treatment time for NPWT is 8 weeks. | South East | Forms, Medical Equipment and Supplies | south-east | forms medical-equipment-and-supplies | |
| Home Parenteral Nutrition Order Form | To order care relating to Home Parenteral Nutrition in the South East. NOTE: Two (2) business days notice required | South East | Forms | south-east | forms | |
| COVID-19 Remote Monitoring Program Referral Form | Patients enrolled in the COVID-19 Remote Monitoring Program use an app on their smartphone to report their symptoms to their nurse. | South East | Forms | south-east | forms | |
| Request for Release of Personal Health Information | Request for Release of Personal Health Information under the Personal Health Information Protection Act, 2004 | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | Forms | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms | |
| Infusion Therapy – IV Remdesivir Referral Form | Referral form for administering COVID-19 antivirals in South East community nursing clinics. | South East | Forms | south-east | forms | |
| MHAN Referral Form | Mental Health & Addiction (MHAN) Nurse Referral. Please fax to: 1-613-650-2992 | South East | Forms | south-east | forms | |
| Formulaire de demande pour la divulgation de renseignements personnels | Formulaire de demande pour la divulgation de renseignements personnels. En vertu de la Loi de 2004 sur la protection des renseignements personnels sur la santé Veuillez | Central, Central East, Central West, Champlain, Erie St. Clair, Global, Hamilton Niagara Haldimand Brant, Mississauga Halton, North East, North Simcoe Muskoka, North West, South East, South West, Toronto Central, Waterloo Wellington | Forms | central central-east central-west champlain erie-st-clair global hamilton-niagara-haldimand-brant mississauga-halton north-east north-simcoe-muskoka north-west south-east south-west toronto-central waterloo-wellington | forms | |
| CADD SOLIS – PCA Prescription Order | Continuous Ambulatory Delivery Device Patient Controlled Analgesia Prescription Order. | South East | Forms | south-east | forms | |
| MAiD Assessment Record | South East Medical Assistance in Dying Assessment Record, Please ensure form is completed and uploaded to patient’s CHRIS file. | South East | Forms | south-east | forms | |
| MAID Procedural Record | South East Medical Assistance in Dying Procedural Record | South East | Forms | south-east | forms | |
| IV Therapy/Venous Access Management Medical Order Form | For help to complete the form, please call Ontario Health atHome’s central access team at 1-800-869-8828 ext. 4003. | South East | Forms | south-east | forms | |
| MAID Prescription/Order Form | By completing this form, the prescriber confirms that all safeguards have been met for the patient to be eligible to receive MAID. | South East | Forms | south-east | forms | |
| Medical Order Form | Home and Community Care Support Services South East Medical Order Form | South East | Forms | south-east | forms | |
| Palliative Care SBAR Communication Tool for Nurses | Palliative Care SBAR Communication Tool for Nurses in the South East | South East | Forms | south-east | forms | |
| Service Requests/Referrals | Ontario Health atHome, South East area service request/referral form | South East | Forms | south-east | forms | |
| Referrals from Hospital | Ontario Health atHome – South East referrals from hospital | South East | Forms | south-east | forms | |
| Symptom Response Kit (SRK) for End-of-Life Order Form | Timing and placement of the Symptom Response Kit (SRK) requires careful consideration (i.e. prognosis is less than six months; patient expected to deteriorate quickly) with goal of avoiding emergency room visit or hospital admission. | Central East, Champlain, South East | Forms | central-east champlain south-east | forms |
